Email Gateway Integration

Scheduled SMS automatically.....

What is Email Management

Email is one of the most important forms of communication we've ever known. Although over the past decade social media has changed the way we communicate, email still remains important in business communications. It’s also the preferred method of communicating with customers. Irrespective of the size of your business, you most likely use email every day for contacting customers, reaching out to new prospects, following up with inquiries, etc. Email clients (like Gmail, Outlook) let you send and receive emails. They also allow you to include attachments, categorize emails into folders and search emails. While a standalone email client works great for communication purposes, it falls short when you compare it with email management systems. An email management system like CRM software helps you take a holistic approach to customer relationship management. By integrating email with customer management practices, CRM software helps you get more out of your business, from one spot.

Run Campaigns

In our CRM, you can filter your leads and contacts by events to know engagement groups. Perform bulk actions on a filtered group such as email, assign, merge, update field, etc.

Track user engagement

Website aside, understanding how users use your product help businesses continually improve features and services to match customer needs.

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Why CRM Dunes

1.

Organize your tasks

Get a 360° view of their details, including phone/email/chat conversations they had with your company.

3.

Automation activities

Create workflows to automate sales processes, and set up sales campaigns to nurture warm and cold tasks.

2.

Surface the hot prospects

Rank tasks by their characteristics and engagement with your company. Identify and talk to sales-ready leads.

4.

Manage tasks

Access your tasks database from your mobile. Send emails, make calls, schedule meetings, and more.