Contact Management Software

Everything you need to know about managing and nurturing your business contacts.

Why you need a Contact management system


Healthy customer relationships

Leverage the 360-degree contact view within the solution to get access to their touchpoints and social media profiles to engage in more meaningful conversations and stronger relationships with your customers.


Improve sales productivity

Focus on key contacts by monitoring their activity timeline and lead score to know when and how to reach out to them. By consolidating meaningful information in one place, you can close deals more efficiently and improve productivity.


Automate manual tasks

Do away with the manual task of updating contact information, and let your contact management software do it for you. You can even schedule appointments and set reminders from the software, so you never miss a single deal.


Contact management software enables you to get a complete view of your customer profiles in a simplified manner that is not limited to just their phone numbers, email addresses, and social media profiles. It includes email and phone interactions between your contacts and the business, their entire sales activity history, the key contacts of an account to help close a deal or meet expectations and even notes to get context about their business and requirements before meetings. A good contact management software unifies every record across the entire customer lifecycle, in one place.

Why CRM Dunes


Organize your leads

Get a 360° view of their details, including phone/email/chat conversations they had with your company.


Automation activities

Create workflows to automate sales processes, and set up sales campaigns to nurture warm and cold leads.


Surface the hot prospects

Rank leads by their characteristics and engagement with your company. Identify and talk to sales-ready leads.


Manage leads

Access your lead database from your mobile. Send emails, make calls, schedule meetings, and more.

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